Privacy Policy

Effective Date: 05.04.2026

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using the website, you agree to the terms of this Privacy Policy.

1. Nature of Platform

This platform operates as an intermediary marketplace, connecting users with independent third-party vendors.

We do not:

  • Manufacture products
  • Process payments
  • Control vendor transactions

2. Information We Collect (Minimal Collection Policy)

We follow a data minimization approach.

2.1 Information You Provide

We may collect limited information such as:

  • Name (if voluntarily provided)
  • Phone number (for communication)
  • Vendor registration details (for sellers)

2.2 Automatically Collected Data

We may collect basic technical data:

  • IP address
  • Browser type
  • Device information

This is used only for website functionality and security.

3. No Sensitive Personal Data Collection

We do not collect, store, or process:

  • Passwords
  • OTP authentication data
  • Bank account or card details
  • Aadhaar / PAN details

We intentionally avoid collecting sensitive personal data.

4. No Mandatory Account / OTP System

  • Users can access the platform without registration
  • We do not use OTP-based login or authentication
  • Communication is primarily via external platforms like WhatsApp

5. Use of Information

We use collected information only for:

  • Connecting users with vendors
  • Responding to inquiries
  • Improving website performance
  • Preventing misuse or fraud

We do not sell or rent personal data.

6. Third-Party Communication (Important Clause)

When users contact vendors via:

  • WhatsApp
  • Phone
  • External links

Such communication occurs outside our platform.

We are not responsible for:

  • Vendor handling of personal data
  • Any agreements made outside the platform

7. Vendor Data Responsibility

Vendors are independent entities and must:

  • Handle customer data responsibly
  • Comply with applicable laws

We are not liable for vendor misuse of data.

8. Data Sharing & Disclosure

We do not share personal data except:

  • When required by law
  • To comply with legal obligations
  • To protect platform rights

9. Data Security

We implement reasonable security measures to protect data.

However:

  • No system is 100% secure
  • Users share information at their own risk

10. Cookies & Tracking

We may use basic cookies to:

  • Improve user experience
  • Analyze website traffic

Users can disable cookies through browser settings.

11. Legal Compliance (India)

We comply with applicable laws including:

  • Information Technology Act 2000
  • Guidelines issued by Ministry of Electronics and Information Technology

We operate as an intermediary, not a data-processing entity.

12. User Rights

Users may:

  • Choose not to provide personal information
  • Stop using the platform at any time

Since we collect minimal data, deletion requests are generally limited.

13. Limitation of Liability (Strong Protection)

We shall not be liable for:

  • Data shared with vendors
  • Third-party misuse
  • External communication risks

Use of the platform is at your own discretion and risk.

14. Children’s Privacy

This platform is not intended for individuals under 18 years.

We do not knowingly collect data from minors.

15. Changes to Privacy Policy

We may update this policy at any time.

Continued use of the platform indicates acceptance of changes.

16. Contact Information

For any privacy-related concerns, contact us via:

  • Website contact form
  • WhatsApp support

👉 “By using this website, you agree to our Privacy Policy and Terms & Conditions.”

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